A large portion of my job at the hospital is responding when people die. Its my job in these situations to provide emotional and spiritual support to the people involved, whether patients, families, and staff.
Sometimes we are involved with the patient throughout their time at the hospital, responding when they come to the hospital, being there as the family decides to move towards comfort measures/hospice care, vent withdrawals, and providing prayer as the family is around the bedside.
Other times, we are only involved with the family after their loved one has passed.
Sometimes people are emotional and frantic, sometimes they’re not. Sometimes they’re in shock and need to leave the hospital, sometimes they just want to sit with their loved one for a little bit longer. Sometimes they want to talk, sometimes they want nothing to do with us.
In providing emotional and spiritual support, we often help people process their experience. I don’t have a formula of what I say to people in processing, I think we all respond differently to trauma and tragedy, often I find the fewer words I use, the better. But there are things that I just flat out don’t say; I have a list of 5 things that I don’t say to people who have just lost a loved one.
[This is my list of things that I avoid saying, I am not looking to call anybody out if you’ve said these things or believe these things. This is just my list.]
You’ll be ok.
I find this one to be problematic, because they have just lost somebody they loved, forever. To suggest that its ok or they’ll be ok, is to diminish the trauma that they’re in. Their person is dead, they’re not ok. Grief is not something we get around, its something you live with, which means for the rest of their lives, they’ll be carrying this loss around with them. Suggesting that they’ll be ok, is underestimating how big of an event that they’re experiencing.
So I just don’t tell people, “You’ll be ok.”
Its God’s plan.
I’ll be honest, I hear this one almost every day and its one of the sentences that makes me the most annoyed. I hear somebody tell their loved one, “(The death of your loved one) is God’s plan” and I think, “God’s plan was to kill their child? their mother? Their spouse?” Why would I want to follow, serve, or love a God who planned the deaths of people? How can we call God good if God is responsible for the tragic and untimely deaths of people? It grates against my ears.
I get why we say it, its a euphemism for saying that things are out of our control, there’s nothing we can do about tragic things. Yet, in saying it, we block out what I think God is actually wanting to do in our lives: provide comfort and support and strength for people walking through loss. It also misses the fact that the tragic situations that we walk through, upset and anger God just as much as they do us.
So I just don’t tell people, “Its God’s plan.”
Here’s how you should feel
Often, people providing support to those going through loss, try to coach people through their feelings. They give suggestions of feelings that should be felt. They set benchmarks and expectations for how people should feel. I stay out of that business.
Everybody processes things differently. Some people are dead inside and others are emotional. Some people have walked the road of grief, some have expected their loved ones loss, others emotional and in shock. I don’t want anybody to have an expected feeling that they should feel. I often tell people to remove the should from their vocabulary, what you feel is ok. You don’t need to feel bad for how you feel, because your feelings are not things you can control, they’re your natural response to those situations.
So I just don’t tell people how they should feel.
God just needed another angel
I hear this one frequently, God need another angel. This is often said in tandem with comments about God’s plan. When I hear it, I often think, “Well, why’d God need that person to be an angel? Why not somebody else?” The suggestion that God decided it was time for “my” person to be taken away doesn’t seem to align with a God who loves us. I don’t think God needs anybody, let along my closest loved ones. And if they were needed to be an angel, perhaps God could have waited a few decades
I think again, this seems to be a comment which is looking to provide a grief support for people, that doesn’t actually provide comfort. Instead, it seems to be an empty attempt to compliment that person who just passed — they’re good enough to be an angel — but leaves us questioning how that decision making could be made by a loving God.
So I just don’t tel people that God needed their loved one to be an angel.
I know what you’re going through.
I don’t know what you’re going through. My life and my situation is different than yours. Even if we go through similar experiences, I don’t think I can truly know what anybody else is going through. Even if I did have the exact same experience, this statement doesn’t necessarily provide support. This is what we’re attempting to do for people going through loss, we’re looking to provide support and comfort and care.
So I just don’t say, “I know what you’re going through.”
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I wonder, have you ever been in a situation and said something, you thought would be helpful, but it turned out to not be helpful? Are there things that you just don’t say to people going through loss?